2024 Hyundai Santa Cruz · Steering & suspension
Steering control may be reduced
The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 24V412000 includes certain 2024 Hyundai Santa Cruz vehicles. Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist. A loss of power steering assist can increase the risk of a crash.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- Steering effort, response or control may change, sometimes with a warning message
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2024 Hyundai Santa Cruz
- NHTSA campaign 24V412000
- The manufacturer filing lists 795 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Hyundai Santa Cruz conditions
2022 to 2023 Hyundai Santa Cruz · Body & structure
Trailer hitch may detach or fail
Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
2025 to 2026 Hyundai Santa Cruz · Driver assistance
Driver assistance system may not respond correctly
Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
2026 Hyundai Santa Cruz · Electrical & software
Electrical or software fault may disable vehicle functions
Due to a software error, the instrument panel display may fail.