2023 Hyundai Santa Cruz · Body & structure
Trailer hitch may detach or fail
Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 23V181000 includes certain 2022 to 2023 Hyundai Santa Cruz vehicles. Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire. A fire while parked or driving can increase the risk of injury.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- The hitch, receiver or coupling may loosen, crack or fail, sometimes without advance warning
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2022 to 2023 Hyundai Santa Cruz
- NHTSA campaign 23V181000
- The manufacturer filing lists 584,784 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
- NHTSA marks this campaign with a Park Outside advisory
Manufacturer position
What the official procedure directs
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Hyundai Santa Cruz conditions
2025 to 2026 Hyundai Santa Cruz · Driver assistance
Driver assistance system may not respond correctly
Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
2026 Hyundai Santa Cruz · Electrical & software
Electrical or software fault may disable vehicle functions
Due to a software error, the instrument panel display may fail.
2022 Hyundai Santa Cruz · Transmission & drivetrain
Powertrain defect may interrupt drive
The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.