2018 Volvo XC60 · Tailgate & body
Power tailgate lift arms can freeze or separate
A noisy power tailgate with bent arms or poor closing in freezing weather fits the warning pattern in Volvo recall R89910.
What the reviewed source says
Start with the documented condition, not a parts guess.
Volvo recalled certain 2018 to 2019 XC60 vehicles with a power-operated tailgate. In cold conditions, the lift arms could freeze, lose function or separate. A spring could then release with significant force and create an injury risk. Volvo's instructions say not to operate a tailgate showing the listed warning signs.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- Noise while the power tailgate operates in freezing conditions
- Loss of powered opening or closing
- A bent, separated or visibly displaced lift arm
- The tailgate no longer closes correctly
Vehicles and scope
- Certain 2018 to 2019 Volvo XC60 vehicles
- Vehicles equipped with the power-operated tailgate
- Recall R89910 eligibility must be confirmed by VIN
Manufacturer position
What the official procedure directs
Volvo's recall remedy is replacement of both tailgate lift arms with improved-design parts. If noise, separation, bending or poor closing is present, Volvo says not to open or close the tailgate.
The recall is VIN and equipment based, not mileage based.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Replace both arms under recall
Check the VIN for R89910. Volvo's repair is replacement of both lift arms with the improved-design parts.
A separated spring can release with significant force. Do not dismantle an affected arm.
What owners reported
Did this repair fix the same symptom on your car?
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Stop operating it if warning signs appear
If the tailgate becomes noisy, an arm bends or the hatch no longer closes correctly, leave it stationary and arrange retailer assistance rather than cycling it again.
Keep people away from an exposed arm, motor housing or spring.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Volvo XC60 conditions
2019 to 2020 Volvo XC60 · Driver assistance & braking
Automatic emergency braking may not engage
Certain 2019 to 2020 XC60 vehicles were recalled because the automatic emergency braking system might not detect an obstacle or brake as intended.
2022 to 2025 Volvo XC60 · Visibility & cameras
Rearview camera image may not display
The rearview camera image may not display when the vehicle is placed in reverse.
2015 to 2016 Volvo XC60 · Safety restraints
Seat belt may not restrain an occupant
The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.