Safety recallPrompt inspection

2022 Volkswagen Tiguan · Visibility & cameras

Rearview camera image may not display

An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.

Vehicles covered
2022 to 2024
Evidence level
Official safety recall
Information reviewed
August 3, 2026
Jurisdiction
United States

What the reviewed source says

Start with the documented condition, not a parts guess.

NHTSA campaign 25V082000 includes certain 2022 to 2024 Volkswagen Tiguan vehicles. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Words owners may use

Does this match the moment?

“backup camera is black”“reverse camera not working”“camera screen stays blank”“rear camera flickers”“no picture when reversing”“backup screen freezes”

Symptoms in the pattern

  • The rearview image may be blank, delayed, distorted or unavailable in reverse
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Vehicles and scope

  • 2022 to 2024 Volkswagen Tiguan
  • NHTSA campaign 25V082000
  • The manufacturer filing lists 29,569 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Manufacturer position

What the official procedure directs

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Mileage context

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Original evidence

Open the documents behind this page.

Repair paths and safe checks

Separate the diagnosis from the action.

Official repair pathAuthorised dealer · Confirm with VIN

Use the official recall remedy

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Boundary

Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

What owners reported

Did this repair fix the same symptom on your car?

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Safe owner checkBasic check · 5 minutes

Check the complete VIN before arranging work

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Boundary

A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

What owners reported

Did this repair fix the same symptom on your car?

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