2019 Volkswagen Atlas · Airbags, seats & restraints
Atlas passenger detection fault can disable the air bag
NHTSA campaign 23V215000 lists the 2019 Volkswagen Atlas for a condition in which atlas passenger detection fault can disable the air bag.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA lists the 2019 Volkswagen Atlas in safety campaign 23V215000. The official record says: The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied. The stated safety consequence is: A deactivated passenger air bag increases the risk of injury during a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- May occur without an obvious warning
- Front passenger air bag is deactivated with the seat occupied
Vehicles and scope
- 2019 Volkswagen Atlas
- Vehicles included in NHTSA campaign 23V215000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Campaign 23V215000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Complete recall 23V215000
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
What owners reported
Did this repair fix the same symptom on your car?
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Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Volkswagen. Save campaign 23V215000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Volkswagen Atlas conditions
2021 Volkswagen Atlas · Steering & suspension
Steering control may be reduced
One or both steering knuckles may have been damaged during production.
2021 to 2024 Volkswagen Atlas · Safety restraints
Air bag system safety defect
The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
2018 to 2021 Volkswagen Atlas · Vehicle information
Incorrect safety information or certification label
The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed.