2023 Toyota Highlander · Body & structure
Seat component may not remain secure
The second-row seat backs may fail to lock into position during seat back adjustment.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 26V128000 includes certain 2021 to 2024 Toyota Highlander vehicles. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment. A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- The seat may move, feel loose or fail to adjust or lock as intended
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2021 to 2024 Toyota Highlander
- NHTSA campaign 26V128000
- The manufacturer filing lists 550,007 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Toyota Highlander conditions
2020 Toyota Highlander · Fuel, battery & fire risk
Engine may stall when the stop and restart system operates
NHTSA campaign 20V162000 lists the 2020 Toyota Highlander for a condition in which engine may stall when the stop and restart system operates.
2017 to 2019 Toyota Highlander · Fuel system
Fuel pump or delivery fault may cause a stall
The low-pressure fuel pump inside the fuel tank may fail.
2023 to 2025 Toyota Highlander · Visibility & cameras
Rearview camera image may not display
A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse.