2024 Toyota Grand Highlander · Safety restraints
Air bag system safety defect
The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 24V461000 includes certain 2024 Toyota Grand Highlander vehicles. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- An air bag or SRS warning may appear, but some affected vehicles have no advance warning
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2024 Toyota Grand Highlander
- NHTSA campaign 24V461000
- The manufacturer filing lists 145,254 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Toyota Grand Highlander conditions
2024 to 2025 Toyota Grand Highlander · Electrical & software
Electrical or software fault may disable vehicle functions
Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
2024 Toyota Grand Highlander · Vehicle information
Incorrect safety information or certification label
The load carrying capacity modification label may display inaccurate added weight values.
2026 Toyota Grand Highlander · Transmission & drivetrain
Powertrain defect may interrupt drive
The rear axle carriers may have been manufactured with insufficient material strength and could break.