2023 Ram 3500 · Steering & suspension
Steering control may be reduced
The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 23V799000 includes certain 2023 to 2024 Ram 3500 vehicles. Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- Steering effort, response or control may change, sometimes with a warning message
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2023 to 2024 Ram 3500
- NHTSA campaign 23V799000
- The manufacturer filing lists 185,251 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Ram 3500 conditions
2021 to 2023 Ram 3500 · Electrical & software
Electrical or software fault may disable vehicle functions
An electrical short may occur in the heater grid relay with the ignition on or off.
2015 to 2018 Ram 3500 · Driver assistance
Driver assistance system may not respond correctly
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.
2025 to 2026 Ram 3500 · Electrical & software
Exterior lights may not operate correctly
Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.