Safety recallPrompt inspection

2022 Mitsubishi Outlander · Visibility & cameras

Rearview camera image may not display

Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display.

Vehicles covered
2022 to 2024
Evidence level
Official safety recall
Information reviewed
August 3, 2026
Jurisdiction
United States

What the reviewed source says

Start with the documented condition, not a parts guess.

NHTSA campaign 25V369000 includes certain 2022 to 2024 Mitsubishi Outlander vehicles. Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Words owners may use

Does this match the moment?

“backup camera is black”“reverse camera not working”“camera screen stays blank”“rear camera flickers”“no picture when reversing”“backup screen freezes”

Symptoms in the pattern

  • The rearview image may be blank, delayed, distorted or unavailable in reverse
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Vehicles and scope

  • 2022 to 2024 Mitsubishi Outlander
  • NHTSA campaign 25V369000
  • The manufacturer filing lists 198,940 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Manufacturer position

What the official procedure directs

Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001.

Mileage context

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Original evidence

Open the documents behind this page.

Repair paths and safe checks

Separate the diagnosis from the action.

Official repair pathAuthorised dealer · Confirm with VIN

Use the official recall remedy

Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001.

Boundary

Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

What owners reported

Did this repair fix the same symptom on your car?

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Safe owner checkBasic check · 5 minutes

Check the complete VIN before arranging work

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Boundary

A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

What owners reported

Did this repair fix the same symptom on your car?

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