2020 Mercedes-Benz GLE 450 · Transmission & driveline
GLE 450 transmission may not downshift and can stall the engine
NHTSA campaign 24V118000 lists the 2020 Mercedes-Benz GLE 450 for a condition in which gLE 450 transmission may not downshift and can stall the engine.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA lists the 2020 Mercedes-Benz GLE 450 in safety campaign 24V118000. The official record says: The transmission may not fully downshift in certain conditions, causing the engine to stall. The stated safety consequence is: An engine stall increases the risk of a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- Transmission does not fully downshift
- Engine stalls while the vehicle is moving
Vehicles and scope
- 2020 Mercedes-Benz GLE 450
- Vehicles included in NHTSA campaign 24V118000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 24V118000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Complete recall 24V118000
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
What owners reported
Did this repair fix the same symptom on your car?
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Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Mercedes-Benz. Save campaign 24V118000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Car shudders or vibrates
A useful diagnosis starts with when the vibration happens and where you feel it. The word shudder alone does not identify a transmission fault.
Read guide ↗More for this model
Other reviewed Mercedes-Benz GLE 450 conditions
2020 Mercedes-Benz GLE 450 · Fuel, battery & fire risk
GLE 450 fuel rail contamination may cause a fuel leak
NHTSA campaign 21V961000 lists the 2020 Mercedes-Benz GLE 450 for a condition in which gLE 450 fuel rail contamination may cause a fuel leak.
2020 Mercedes-Benz GLE 450 · Electrical & starting
48V electrical-system warning or no-start
A 48V warning with a no-start or reduced acceleration belongs in Mercedes-Benz's multi-cause diagnostic procedure, not a single-part guess.
2020 to 2024 Mercedes-Benz GLE 450 · Electrical & software
Electrical or software fault may disable vehicle functions
A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.