2016 Mercedes-Benz E-Class · Safety restraints
Air bag may deploy unexpectedly
The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 17V627000 includes certain 2015 to 2016 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid… If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- An air bag or SRS warning may appear, but some affected vehicles have no advance warning
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2015 to 2016 Mercedes-Benz E-Class
- NHTSA campaign 17V627000
- The manufacturer filing lists 495,290 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Mercedes-Benz E-Class conditions
2025 Mercedes-Benz E-Class · Steering & suspension
Suspension component may fail
The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
2024 to 2026 Mercedes-Benz E-Class · Electrical & software
Electrical or software fault may disable vehicle functions
The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
2017 to 2021 Mercedes-Benz E-Class · Electrical & software
Electrical or software fault may disable vehicle functions
The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.