2024 Mazda CX-90 · Steering & suspension
Steering control may be reduced
An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 24V022000 includes certain 2024 Mazda CX-90 vehicles. Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist. Loss of power steering assist while driving increases the risk of a crash.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- Steering effort, response or control may change, sometimes with a warning message
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2024 Mazda CX-90
- NHTSA campaign 24V022000
- The manufacturer filing lists 43,454 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Mazda CX-90 conditions
2024 to 2025 Mazda CX-90 · Electrical & software
Electrical or software fault may disable vehicle functions
During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
2024 to 2025 Mazda CX-90 · Fuel system
Fuel pump or delivery fault may cause a stall
The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
2024 Mazda CX-90 · Transmission & drivetrain
Powertrain defect may interrupt drive
The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.