2023 Lexus RX 350 · Steering & vehicle control
Spiral cable connection may deactivate the driver airbag
NHTSA campaign 23V480000 lists the 2023 Lexus RX 350 for a condition in which spiral cable connection may deactivate the driver airbag.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA lists the 2023 Lexus RX 350 in safety campaign 23V480000. The official record says: An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. The stated safety consequence is: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- There may be no observable warning during normal driving.
- The driver airbag may not deploy during a crash.
Vehicles and scope
- 2023 Lexus RX 350
- Vehicles included in NHTSA campaign 23V480000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Campaign 23V480000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Complete recall 23V480000
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
What owners reported
Did this repair fix the same symptom on your car?
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Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Lexus. Save campaign 23V480000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Lexus RX 350 conditions
2017 Lexus RX 350 · Brakes & vehicle control
Brake booster vacuum pump may lose braking assist
NHTSA campaign 18V211000 lists the 2017 Lexus RX 350 for a condition in which brake booster vacuum pump may lose braking assist.
2015 Lexus RX 350 · Fuel, battery & fire risk
Fuel delivery pipe may leak in the engine compartment
NHTSA campaign 14V576000 lists the 2015 Lexus RX 350 for a condition in which fuel delivery pipe may leak in the engine compartment.
2016 to 2019 Lexus RX 350 · Engine & transmission control
Bucking on early upshifts or low-speed surge
Lexus's ECM bulletin calls for reprogramming only after a technician reproduces one of two narrow driving patterns.