2019 Jeep Cherokee · Steering & vehicle control
Steering rack gear may break and cause loss of control
NHTSA campaign 19V637000 lists the 2019 Jeep Cherokee for a condition in which steering rack gear may break and cause loss of control.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA lists the 2019 Jeep Cherokee in safety campaign 19V637000. The official record says: The steering rack gear may break, possibly causing a loss of steering control. The stated safety consequence is: A loss of steering control increases the risk of a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- The steering rack gear may be found broken during inspection
- Steering control may be reduced or lost
Vehicles and scope
- 2019 Jeep Cherokee
- Vehicles included in NHTSA campaign 19V637000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Campaign 19V637000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Complete recall 19V637000
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
What owners reported
Did this repair fix the same symptom on your car?
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Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Jeep. Save campaign 19V637000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
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