2020 Infiniti QX60 · Steering & suspension
Steering control may be reduced
The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 21V402000 includes certain 2020 Infiniti QX60 vehicles. Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, Infiniti QX60, 2021 Nissan GT-R, Infiniti QX50, and Q50 vehicles. The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- Steering effort, response or control may change, sometimes with a warning message
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2020 Infiniti QX60
- NHTSA campaign 21V402000
- The manufacturer filing lists 14,276 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Infiniti QX60 conditions
2019 Infiniti QX60 · Brakes & vehicle control
ABS actuator may leak brake fluid onto its circuit board
NHTSA campaign 19V807000 lists the 2019 Infiniti QX60 for a condition in which aBS actuator may leak brake fluid onto its circuit board.
2017 Infiniti QX60 · Brakes
Braking performance may be reduced
The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
2015 to 2016 Infiniti QX60 · Safety restraints
Air bag system safety defect
In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.