2024 Ford Maverick · Visibility & cameras
Rearview camera image may not display
The rearview camera image may freeze when the vehicle is in reverse.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 24V684000 includes certain 2022 to 2024 Ford Maverick vehicles. Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse. An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- The rearview image may be blank, delayed, distorted or unavailable in reverse
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2022 to 2024 Ford Maverick
- NHTSA campaign 24V684000
- The manufacturer filing lists 273,701 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Ford Maverick conditions
2022 to 2026 Ford Maverick · Steering & suspension
Suspension component may fail
The front lower control arm ball joints may have been incorrectly installed or incorrectly repaired at the vehicle assembly plant, allowing the control arm to disconnect from the front wheel knuckle.
2022 to 2026 Ford Maverick · Electrical & software
Exterior lights may not operate correctly
When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function.
2025 to 2026 Ford Maverick · Transmission & drivetrain
Powertrain defect may allow a vehicle rollaway
The integrated park module may fail to lock into the park position when the driver shifts into park.