2023 Dodge Durango · Transmission & drivetrain
Powertrain defect may interrupt drive
The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 23V640000 includes certain 2023 Dodge Durango vehicles. Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power. A sudden loss of drive power can increase the risk of a crash.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- The vehicle may hesitate, shift unexpectedly or lose drive, depending on the recalled part
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2023 Dodge Durango
- NHTSA campaign 23V640000
- The manufacturer filing lists 125 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Car shudders or vibrates
A useful diagnosis starts with when the vibration happens and where you feel it. The word shudder alone does not identify a transmission fault.
Read guide ↗More for this model
Other reviewed Dodge Durango conditions
2021 Dodge Durango · Steering & vehicle control
Steering rack may bind and cause difficulty steering
NHTSA campaign 22V154000 lists the 2021 Dodge Durango for a condition in which steering rack may bind and cause difficulty steering.
2021 to 2022 Dodge Durango · Brakes
Braking performance may be reduced
The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions.
2015 to 2018 Dodge Durango · Electrical & software
Electrical or software fault may disable vehicle functions
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.