2020 Cadillac CT5 · Safety restraints
Air bag system safety defect
The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 21V611000 includes certain 2020 to 2022 Cadillac CT5 vehicles. General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. Air bags that do not deploy properly can increase the risk of injury in a crash.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- An air bag or SRS warning may appear, but some affected vehicles have no advance warning
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2020 to 2022 Cadillac CT5
- NHTSA campaign 21V611000
- The manufacturer filing lists 34,157 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Cadillac CT5 conditions
2021 Cadillac CT5 · Transmission & driveline
Internal transmission damage may cause wheel lockup
NHTSA campaign 25V148000 lists the 2021 Cadillac CT5 for a condition in which internal transmission damage may cause wheel lockup.
2021 Cadillac CT5 · Electrical & software
Electrical or software fault may disable vehicle functions
The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
2020 to 2023 Cadillac CT5 · Electrical & software
Exterior lights may not operate correctly
The daytime running lights (DRLs) may not deactivate when the headlights are on.