2020 Buick Encore · Body & structure
Seat component may not remain secure
The rear attachment bolts of one or both front seats may not have been installed.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 20V537000 includes certain 2020 Buick Encore vehicles. General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed. If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- The seat may move, feel loose or fail to adjust or lock as intended
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2020 Buick Encore
- NHTSA campaign 20V537000
- The manufacturer filing lists 105 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
Loading owner reports…
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
Loading owner reports…
Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Buick Encore conditions
2017 Buick Encore · Airbags, seats & restraints
Air bag software test may disable frontal restraints
NHTSA campaign 16V651000 lists the 2017 Buick Encore for a condition in which air bag software test may disable frontal restraints.
2015 to 2017 Buick Encore · Safety restraints
Air bag system safety defect
While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition.
2019 to 2020 Buick Encore · Transmission & drivetrain
Powertrain defect may interrupt drive
The start/stop accumulator endcap may have missing bolts.