Safety recallPrompt inspection

2021 Audi SQ5 · Electrical & software

Electrical or software fault may disable vehicle functions

A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Vehicles covered
2018 to 2022
Evidence level
Official safety recall
Information reviewed
August 3, 2026
Jurisdiction
United States

What the reviewed source says

Start with the documented condition, not a parts guess.

NHTSA campaign 21V947000 includes certain 2018 to 2022 Audi SQ5 vehicles. Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Words owners may use

Does this match the moment?

“dashboard lit up with warnings”“car electronics stopped working”“screen keeps rebooting”“car will not start after update”“electrical problem with no warning”“software recall”

Symptoms in the pattern

  • Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Vehicles and scope

  • 2018 to 2022 Audi SQ5
  • NHTSA campaign 21V947000
  • The manufacturer filing lists 288,991 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Manufacturer position

What the official procedure directs

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834.

Mileage context

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Original evidence

Open the documents behind this page.

Repair paths and safe checks

Separate the diagnosis from the action.

Official repair pathAuthorised dealer · Confirm with VIN

Use the official recall remedy

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834.

Boundary

Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

What owners reported

Did this repair fix the same symptom on your car?

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Safe owner checkBasic check · 5 minutes

Check the complete VIN before arranging work

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Boundary

A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

What owners reported

Did this repair fix the same symptom on your car?

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