2020 Audi Q7 · Body & structure
Body or structural component may fail
The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 20V658000 includes certain 2018 to 2020 Audi Q7 vehicles. Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- A body or structural part may feel loose, make noise or detach, although warning signs are not guaranteed
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2018 to 2020 Audi Q7
- NHTSA campaign 20V658000
- The manufacturer filing lists 94,144 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
Other reviewed Audi Q7 conditions
2017 Audi Q7 · Fuel, battery & fire risk
Q7 fuel rails may leak and raise the risk of fire
NHTSA campaign 19V035000 lists the 2017 Audi Q7 for a condition in which q7 fuel rails may leak and raise the risk of fire.
2017 Audi Q7 · Steering & vehicle control
Q7 steering shaft bolt may loosen and cause loss of control
NHTSA campaign 20V149000 lists the 2017 Audi Q7 for a condition in which q7 steering shaft bolt may loosen and cause loss of control.
2015 Audi Q7 · Fuel system
Fuel leak and fire risk
These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.