2019 Audi e-tron · Electrical & software
High-voltage battery fire risk
Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
What the reviewed source says
Start with the documented condition, not a parts guess.
NHTSA campaign 19V434000 includes certain 2019 Audi e-tron vehicles. Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire.
Words owners may use
Does this match the moment?
Symptoms in the pattern
- Smoke, heat, a burning smell or a battery warning may accompany the condition
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and scope
- 2019 Audi e-tron
- NHTSA campaign 19V434000
- The manufacturer filing lists 1,646 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834.
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this page.
Repair paths and safe checks
Separate the diagnosis from the action.
Use the official recall remedy
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
What owners reported
Did this repair fix the same symptom on your car?
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Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
What owners reported
Did this repair fix the same symptom on your car?
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Useful before authorizing work
Read the method beside the problem
These guides explain the safety and evidence checks that apply to this problem file.
Check recalls by VIN
A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.
Read guide ↗When a car is unsafe
A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.
Read guide ↗Why symptoms overlap
“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.
Read guide ↗More for this model
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2019 to 2023 Audi e-tron · Electrical & software
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2019 to 2023 Audi e-tron · Visibility & cameras
Rearview camera image may not display
A software error may prevent the rearview camera image from displaying as intended.